Cleaning Services - Questions to Ask Your cleaning company
What You Should Ask Your Cleaning Service?
Are you considering hiring a cleaning service for your home but aren’t sure which one to choose? With thousands of cleaning services in the UK to choose from, how do you find the one that is right for you? Here at Get Set Clean, we offer one of the UK’s top cleaning services and our team of cleaning professionals are standing by to provide efficient and affordable cleaning services for your home or office. We value our customers and want them to find a cleaning service they are comfortable with so we have created this list of important questions to ask before hiring a cleaning service. Read along and feel free to contact us with your questions to see if our team is the right fit for you.
Before hiring a UK cleaning company, be sure to ask these questions:
1. How do you set your rates?
Many UK cleaning companies charge an hourly rate, while others prefer to charge a flat rate. Decide which one is best for you and choose that company. Be sure to find out if the cleaning service has a “not to exceed this price” clause.
2. Do you conduct a background check on employees?
Most reputable services perform background checks on all of their employees. A background check can ensure the safety of you and your home and will help you choose a cleaning company that you can trust.
3. Are you insured and bonded?
Any professional cleaning company should be insured and bonded in the instance that anything goes wrong while their staff are in your home. Be sure to ask before choosing any cleaning company.
4. Do you bring equipment and cleaning supplies?
Many cleaning companies do bring their own equipment and supplies, while others may only bring the equipment, and you may be responsible for providing cleaning supplies. Some may even give you the option of using environmentally friendly cleaning products in your home.
5. Do you offer a satisfaction guarantee?
Most reputable cleaning services do offer a satisfaction guarantee and will send a cleaning team back out if the customer is not satisfied with the work that was done.
6. How will you gain access to my home?
There are many options that cleaning companies offer their customers when it comes to access to their homes. Some require that the homeowner is present to let the staff in, while others require a key or alarm access code. Choose a method that you are comfortable with.
7. What services are included?
Ask what cleaning services are included in a basic visit and if the cleaning service offers additional services or packages. Certain tasks such as dusting, base board scrubbing or trash removal may not be offered by some cleaning companies.
8. Can I have that in writing?
Be sure to get any cleaning service contract in writing and understand the services and policies of any cleaning company that you choose.
These are just some of the questions you should be asking any cleaning company before hiring them to clean your home. Be sure to make a list of questions you have before contacting a cleaning company and choose the one that is right for you. Book our cleaning services in London today!
